Please enter your birthday.

You sure can! Be sure to add a Gift Note in the text box available, after adding to your shopping cart. If you need assistance with this or forgot to include the note, don’t hesitate to contact us at help@empathywines.com

What a generous and thoughtful idea! You sure can. Digital Gift Cards are available here. We provide the option to deliver it to the recipient’s email immediately, or schedule it to arrive at a specific day and time (like a birthday, or on Christmas morning).

We put the utmost care into packaging up and shipping your wines, but accidents happen from time to time, and there’s no use in crying over spilled wine. Please contact us if your package has a damaged or missing bottle and we’ll coordinate replacing it.

Don’t fret! After the 3-attempts the package will be held in the area for 10-days pending action, before it is returned to our facility. Someone 21+ needs to sign for the package.  If you are unavailable, you can log on to FedEx.com: http://fedex.com/ or call 1800GoFedEx (say 'hold package') for...

Shipping times typically range from 2-5 business days.

All wines contain some amount of sulfites because it’s a natural byproduct of fermentation. The amount of sulfites in our wine is well below the maximum and is just enough to make sure that our wine gets to you safely.

We’re proud to partner with Growers who put such a priority on sustainability efforts, farming their vineyards with generations of grape growing in mind. We aren’t organically certified, but all growers resist use of unnecessary spraying and treatments, practice organic farming in many vineyard blocks, and never use glyphosate. We...

Our wines are Vegan friendly because we don’t use any animal byproducts in the fining process. We are just not Vegan certified on our label.

Check out the barter page here - https://empathywines.com/pages/barter

Oh no! There’s no use in crying over broken wine. Please email help@empathywines.com for assistance and, we’ll contact you to make it right.

We hope you adore our wines! It’s a labor of love to source grapes and produce blends with this level of care and complexity, at such an approachable price point. If for any reason you’re dissatisfied, please contact us at help@empathywines.com. We’ll do our best to make it right. If...

Yes. While shipping is always included, sales tax varies by state. Your total will reflect the sales tax applied to your shipping area during checkout.  

Payments for subscriptions are processed in three equal installments. The first payment is processed upon purchase. We will process each subsequent charge directly before shipping your next wine package. 

We accept American Express, Visa, MasterCard, and Discover credit and debit cards, and accept Apple Pay and Amazon Pay options. We also accept QuadPay, allowing you to finance and pay over 4 installments in two week increments.  Club Empathy members can attach a preferred credit or debit card to their...

Our wines are still in production - fermenting, aging, and blending. Empathy Wines are a labor of love. Like so many good things, the bottles take time to make. We will keep you updated every step of the way. We are anticipating the following timeline for our wines to ship...

While we are unable to split a single order, you can update your shipping address at any time in your Account Settings.

Yes, we can ship to business addresses. In fact, it’s the most reliable way to receive your wine! We are unable to deliver to PO Box addresses. All deliveries require a signature by someone 21+ years old.  Our preferred carrier of choice is FedEx. If you won’t be home or...

Someone 21+ years old must be home to sign for your wine shipment. We super-duper highly recommend having your package sent to a business address for signing, to ensure you get your wine with the first attempted delivery. Amid Covid, our preferred carriers have adjusted their protocol for your safety...

There are some very specific “dry” zip codes in Florida, Connecticut, New Hampshire, and West Virginia that do not permit the shipment of wines.   If you live in one of the following markets, please email help@empathywines.com. We’d love to find a way to get our wines in your hands.  Florida:...

We ship to the majority of US states. We love all the states and territories - but unfortunately we’re currently unable to ship to Arkansas, Alabama, Delaware, Kentucky, Mississippi, Rhode Island, and Utah.